Alkhemy Advice Support Programme

I have worked in the sector for nearly 15 years, encompassing several roles in student engagement and welfare. I have a background in academic advising, university regulations and analysing emerging trends. I also have experience of working on disciplinaries and complaints, as well as fitness to study & practice procedures. This was gained at a wide range of institutions in the UK. I have attended training on working with survivors of sexual harassment and those that are at risk of suicide.

I also have experience in other areas as a manager, a trustee and in project roles.

I am a highly experienced caseworker, having worked in the support sector throughout my career, with a direct focus on providing person-centred and effective advice guidance and support to individuals. I have significant experience working in Students' Union Advice Centre as an Advisor and Advice Service Manager, both in a short-term and long-term capacity. In addition to supporting students with academic procedure, housing and financial issues, I have also worked closely on service delivery improvement and supporting Sabbatical Officers in de

I am currently working towards a Professional Coaching Accreditation, which is furthering my ability and knowledge in working with individuals to get the best out of their situation.

I am an experienced student adviser, having worked in the student advice setting for the last four years at two of the largest Higher Education institutions in the UK. Achieving good outcomes for students is my central focus and something that I feel extremely passionate about; I have developed a particular interest in both advocating for and empowering disabled students to access the support that they are entitled to. I have significant experience representing students in academic and behavioural misconduct hearings, as well as supporting students to navigate complex academic procedures such as Fitness to Practise, Faculty Reviews, appeals, complaints and extenuating circumstances. Having previously worked as a Housing Adviser for Shelter, I am also trained to advise students on their rights and responsibilities under UK Housing Law, as well as supporting students in applying for financial support and benefits and navigating Student Finance issues. I am passionate about providing non-judgemental and inclusive support, and have seen first-hand through my work the value that advice can give in fostering a sense of belonging for students in education.

I’m an experienced Careers Adviser and have been working within higher education for 9 years in a variety of undergraduate and postgraduate student facing roles.  My work has included career coaching, academic lecturing, managing a Year in Industry scheme, creating a placement mentoring programme, supporting several student clubs and societies, providing interview support to admissions teams, and running a bursary scheme to support students from widening participation backgrounds to gain valuable work experience.

I am passionate about supporting students in a client focused, inclusive and non-judgemental way, in order to ensure they feel listened to, supported, and ultimately given the right advice and guidance to develop and move forward.

I have a wealth of experience working within higher education, focusing on safeguarding, student life, student wellbeing and mentoring. These experiences are the driving force behind my motivation to becoming an advisor as I have been able to see first hand the gaps in support within these environments and how this can truly enhance the student’s experience.

I’m Jamie. I’ve spent over twelve years working within the Students’ Union sector, supporting hundreds of students through everything from Fitness to Practise and Fitness to Study procedures to academic appeals, disciplinaries and wellbeing concerns. I started my career in a Students’ Union, focusing on equality, diversity and inclusion, and that foundation has shaped everything I’ve done since.

In recent years, I’ve moved from front-line academic advice into people management and representation, leading teams that empower student leaders and influence policy across higher education. I care deeply about ensuring students are heard and supported, particularly when they’re at their most vulnerable, and I bring a calm, empathetic and pragmatic approach to even the most complex cases. I find empowering students deeply motivating and look forward to returning to frontline casework.

I have previously worked in Students’ Unions and loved the variety of helping students with a range of issues and helping them to achieve their potential. I’m really passionate about higher education and ensuring students have access to the support they need during their studies and beyond.
For the past four and half years I have been working with victim-survivors of sexual assault and sexual abuse. Within my role, I work collaboratively with universities and colleges to raise awareness and increase access to this support so have gained lots of expertise in this area. This has also helped me gain an understanding of many associated issues such as mental health, domestic abuse, and Equality, Diversity and Inclusion principles.
I am currently working towards my Masters degree in Criminology, Gender and Sexualities which has helped me to understand first-hand the challenges of studying during the pandemic and the knock-on effects of this. I’m really excited to be an Adviser at Alkhemy to utilise my experience across the board and to help students who may need advice or support.

I have worked within the field of advice and guidance since 2010 as a careers advisor and have worked within the education field for the last 8 years.  My experience with students includes mentoring, student support, careers, placements, safeguarding, widening participation and student engagement.  I am incredibly passionate about supporting students to overcome issues to enable them on their journey. I know how pivotal effective advice and guidance is and the impact this has.  

I have been working as a student advisor within the UK Higher Education sector for the last 3 and a half years – one of which as a senior student advisor. During this time, I have managed a varied caseload of students, advising and safeguarding them on academic, housing, finance and wellbeing related issues (including domestic violence / sexual violence / discrimination / hate etc.). I have guided students through various complex issues falling under these categories and, as a result, have a deep well of knowledge when it comes to navigating university policy and procedure as well as student’s housing rights and Student Finance entitlement. As a senior student advisor, I have provided training to full- time staff members on all of these topics as well as on clear and effective case recording. I have also recently finished work at a globally recognised higher education institution in Australia to help ameliorate their advice-giving and admin processes.

My name is Emily, and I take a holistic approach in advice-giving to ensure complete support for students. I’ve assisted students through complex and intense disciplinary processes, including sexual misconduct cases, and have great expertise in Finance and Housing issues faced by students. Academic advice is my bread and butter, with wellbeing support undercutting everything, made possible by my Level 2 Skills in Counselling and Mental Health First Aider qualifications.

Previously working as a Senior Advisor with people management, training and policy-related responsibilities, I have a rich breadth of experience working in an Advice Service with over 6 years’ experience across 3 Students’ Unions. I have a great understanding of the issues impacting students, and how to support and empower them while improving a service from within to make efficient support available.

I will fire off comprehensive, detailed and accessible advice emails to ease the inbox pressure and maintain excellent, thorough case notes and uphold confidentiality at all times. I also excel in creating resources for students, running advice-related social media campaigns, refreshing internal and external information sources and other administrative and Advice Service operating standards tasks.

I have been working with students for more than 20 years as an educator and an adviser. I have lived and studied in the US, Switzerland, Canada, Poland and personally experienced the higher education systems in the United States and the United Kingdom, having completed post graduate programs in both countries.
I find my most significant career satisfaction comes from working in higher education environments and with helping students overcome difficulties to achieve their educational goals. My life-long interests have been education, customer service, and international experience. I have worked as a senior international student adviser and a senior immigration adviser, an international exchange program coordinator, a corporate language trainer, and as a volunteer English teacher for refugees. I am also an OISC registered immigration adviser.

Candy has worked in student support for more than 4 years as a strong advocate for students rights and before this as an advocate for looked after children and young people. Candys passion is to see people succeed in life, overcoming any obstacles by helping them navigate the situation. Candy experience covers GBV, safeguarding, academic processes, housing rights and immigration issues. 

I have worked as an advice and advocacy worker at a students’ union at a university for the last seven years. In this role I provided person-centred one-to-one and group advice on all aspects of student life; including housing, finance, discipline, academic and non-academic appeals and complaints, and submissions to the OIA.

More broadly, I have worked continuously in the field of advice and advocacy since 2006. My previous roles include eight years as a casework advisor and advocate at a disability rights charity, and four years as a Samaritans Listener. I also have qualifications and experience creating and delivering short-course training; most notably on academic and non-academic university processes, student accommodation in the private sector, and disability awareness. My personal and professional experiences have given me a passion for championing equality and inclusivity, with particular specialisms relating to people with disabilities and members of the LGBTQIA+ community.

I have been an Advice Caseworker since June 2023 in an accredited service. I previously worked in administration roles at the university with extensive admissions experience. I provide accurate and comprehensive advice, guidance and representation to students on a range of issues. I am experienced in all aspects of academic regulatory processes, such as exceptional circumstances, academic appeals, complaints and disciplinary processes. I also support students for Academic Offence Panels and Fitness to Practice Panels etc.
I also advise students through casework relating to personal circumstances such as housing (tenancy takeovers, disrepair, evictions, finding accommodation etc), first-contact wellbeing (trained in suicide prevention and mental health first aid trained), sexual misconduct and sexual abuse, harassment, violence, 3rd party hate crime reporting. I advise students on any financial matters they may have and what support may be available to them. I am an accredited budgeting coach. I am also trained in mediation.