This programme is designed to help organisations representing students to either prevent or resolve toxic conflict. We embed ourselves into your context and work in the role of an honest intermediary to offer a bespoke solution to conflict in your organisation. This may look like:
- Training sessions
- Coaching sessions
- Listening exercises (both group and 1-2-1)
- Negotiation and mediation sessions
What our partners say
Hear from the organisations we’ve supported, in their own words 👇
“With the ever-increasing world of concerns and complaints in Higher Education, we needed to upskill our student facing staff to ensure they could confidently address issues as they arise with our members.
Alkhemy were fantastic at looking at our scope of needs and creating an interactive two day highly informative training session on site here at UONSU. The session allowed our staff to explore theory and practical exercises for mediation scenarios, and Alkhemy understood how niche those scenarios can be in a students’ union context. The pace was adapted in situ to ensure all attendees felt confident in the approaches and techniques being shared, and the facilitators happily altered the day to allow for open discussion and new activities. I highly recommend this training for any provider wishing to better equip their staff in how to approach student concerns and to be self-assured in running mediations between students.”
Ruby Hall, Resolutions & Complaints Adviser University of Nottingham Students’ Union