Flexible, Trusted Support for Today’s Students
Why Advice Services Matter More Than Ever
The student landscape is more diverse than ever. Mature learners, international students, and those balancing work or family commitments need access to support throughout the day, not just during office hours. Whether it’s a mid-morning query or a late-night concern, students expect help when they need it.
Institutions that provide comprehensive, full-time support, including evenings and weekends, are better positioned to improve engagement, reduce dropout rates, and enhance student satisfaction.
What We Offer
Whether your institution has no current service or an overstretched one, we can help.
If you don’t have an advice service:
- A fully managed, sustainable student advice service tailored to your institution
- End-to-end setup, from design to delivery
- Ongoing case management, reporting, and quality assurance
If you already have a service:
- Flexible remote support for academic, wellbeing, housing, and financial advice
- Specialist input on appeals, disciplinaries, and misconduct
- Extra capacity during peak times, leave cover, or transition periods
- Training, supervision, and mentoring for staff and caseworkers
Our Service Models
1. Shared Subscription Service
A cost-effective, shared resource pool where institutions share access to a team of expert advisors.
✅ Lower costs- Shared resources reduce your financial burden
✅ Scalable- Flex to meet student demand
✅ No recruitment needed- We manage everything for you
2. Bespoke Embedded Service
Fully bespoke, institution-specific support. Alkhemy becomes an extension of your institution, delivering tailored advice within your existing framework.
✅ Seamless integration- Works alongside your current student services
✅ Customisable- Aligns with your institution’s unique needs
✅ Branded experience- Fully embedded within your support strategy
What Sets Us Apart
✔ Core and Out-of-Hours Access– Maximum availability for students, including evenings and weekends to meet students’ needs.
✔ Remote & Flexible– Online booking and virtual consultations
✔ Expert Advisors– Specialists in academic, wellbeing, housing, and financial advice
✔ Holistic Approach– Support that addresses academic and personal challenges together
The Benefits for Your Institution
🎓 Enhance Student Experience
- Boost satisfaction and retention
- Support widening participation by reaching under-served students
- Strengthen your reputation for student-centred care
⚙️ Improve Operational Efficiency
- Reduce costs by outsourcing non-core hours
- Free up in-house teams to focus on daytime delivery
- Scale services in line with student demand
🔒 Ensure Compliance & Risk Management
- Meet safeguarding and mental health obligations
- Maintain data protection and regulatory standards
Partner With Us: Getting Started Is Easy
1️⃣ Consultation– We explore your needs and student priorities
2️⃣ Customisation– Choose your model and tailor it to your goals
3️⃣ Implementation– Seamless onboarding with Alkhemy by your side
4️⃣ Ongoing Collaboration– Continuous improvement based on feedback and outcomes
Tailored to Your Institution
Whether you’re a small college or a large university, we adapt our services to meet your goals. Together, we’ll design a support system that drives outcomes and empowers every student.
Alkhemy is reshaping student support that is flexible, independent, and student-centred.