Alkhemy Privacy Policy
Alkhemy is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
You can visit our websites without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see below for more information).
If you do submit personal information by ordering products, or services, for example, you can be assured that we will use your personal information only to support your continuing relationship with Alkhemy.
We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our products and services. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
Personal Information Collection
We endeavor to collect and use your personal information only with your knowledge and consent and typically for employment purposes.
In submitting a job application, you should be aware we may contact you to discuss if there are job opportunities and strictly in accordance with “How we will use your information?” below.
The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
We may contact you by email, phone, or mail.
How will we use your information?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorised access).
You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement.
When will we disclose your information to others?
We may disclose information about you, your account and contact details to (i) companies within the Alkhemy Group for the purposes and subject to the terms of this Privacy Policy Statement; and (ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.
For the purposes of this Privacy Policy Statement, “Alkhemy” means Alkhemy or any company or other entity in which Alkhemy is a part of (directly or indirectly).
Please note that Alkhemy does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service.
Alkhemy may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
Cookies
We may use cookies to record details such as a user identity and general registration details on your PC. This helps us recognise you on subsequent visits so that you don’t have to re-enter your registration details each time you visit us and allows us to carry out those activities mentioned in the above section “non-personally identifying information”.
Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Director of Operations, 11a Ederoyd Crescent, Stanningley, Pudsey, LS28 7QU.
Please quote your name and address together with your mobile and/or account number. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Information Security
Alkhemy knows that its colleagues and customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Alkhemy is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard technology, for example, to encrypt sensitive and personal information such as your personal details, credit card and other financial information.
Please be aware that communications over the Internet, such as emails/webmail’s, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. Alkhemy cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
The company is registered with the Information Commissioner’s Office (ICO) and will comply with all data protection laws, including the General Data Protection Regulation (GDPR) and any legislation that subsequently adds to or amends the GDPR.
Privacy Support
Alkhemy reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.
If you have any enquiry about Alkhemy data protection and privacy policy or practices, please write to: Managing Director, 11a Ederoyd Crescent, Stanningley, Pudsey, LS28 7QU.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: Chief Executive Officer, 11a Ederoyd Crescent, Stanningley, Pudsey, LS28 7QU.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Monitoring and or recording of all your Communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of Alkhemy websites, to ensure effective systems operation and in order to prevent or detect crime.